F.A.Q

How to buy tickets for EURO 2020 matches in Baku? (3 group matches and 1 quarter final match)

If you're a general football fan, you can apply for tickets through the general public ballot online from December 4 2019. These tickets will not be exchanged for physical tickets. The tickets will be activated through the mobile application at the entrance of Baku Olympic Stadium on match day.

 

What are “Follow my team” tickets?

'Follow my team' ticket will be available in December 2019. A Follow my team ticket is a conditional ticket allowing fans to attend a knockout stage match of their favourite team independently of the location of the match. If the team is eliminated before that match, fans will receive a reimbursement for the corresponding ticket after the tournament.

More information regarding this product will be revealed later on.

 

Where are the various price categories located in the stadiums?

Tickets for UEFA EURO 2020 are split into three different categories within the stadium:

Category 1: Centrally positioned

Category 2: Mainly to the sides of the main stand and the opposing stand

Category 3: Behind the two goals

Please note that the stadium map gives only an indication on where the categories are located within a stadium. As each stadium has a different structure, the location of each category may vary slightly.

All tickets for disabled supporters (Accessibility Tickets) will be sold at the price of category 3 tickets (i.e. the cheapest category), regardless of where those seats are located in the stadium.

 

Why are tickets for the opening match more expensive than tickets for other group matches?

A ticket to the opening match will entitle the holder to attend the tournament’s opening ceremony, which will take place directly before the start of that match at the Olimpico in Rome on Friday 12 June 2020. For that reason, tickets for the opening match are more expensive than tickets for other group matches.

 

Why are there price differences across stadiums?

The decision to have lower prices for some stadiums at UEFA EURO 2020 is based on extensive research looking at the purchasing power of people living in the various host countries.

 

What types of ticket are available?

There are two types of ticket available:

Single Tickets: These are individual tickets for a particular match. You can apply for up to four Single Tickets (for yourself and up to three guests) for each match. The only restriction is that you cannot apply for more than one match on any given day.

Accessibility Tickets: A limited number of Accessibility Tickets will be made available for disabled applicants using wheelchairs or requiring easy access seats. Applicants can also request a complimentary ticket for a companion/personal assistant. Fans applying for tickets in this category will be required to upload proof of disability to the ticket portal.

 

How can I pay for tickets?

Tickets can be paid for using any internet-enabled Visa/Mastercard debit or credit card or via Alipay.

UEFA will not be held responsible for the exchange rates applied or any fees/charges applied by Alipay or the bank/institution issuing your payment card.

 

Which currencies can I use to pay for tickets?

All applicants must pay for their tickets in euros (€). However, for information purposes, the ticket portal will also display prices in the local currency of the country hosting the match you have applied for.

 

Will I have the possibility to resell my tickets in case I cannot attend a match?

A ticket resale platform will enable fans who purchased tickets  in July/August 2019, to offer their tickets for resale at face value via euro2020.com/tickets. The ticket resale platform will be available in 2020. This platform will allow fans to safely purchase tickets from other fans, through an official UEFA sales channel. This eliminates the risk of acquiring invalid or fraudulent tickets and guarantees that sellers receive their money in full.

 

Will I have the possibility to resell my tickets in case I cannot attend a match?

A ticket resale platform will enable fans who purchased tickets  in July/August 2019, to offer their tickets for resale at face value via euro2020.com/tickets. The ticket resale platform will be available in 2020. This platform will allow fans to safely purchase tickets from other fans, through an official UEFA sales channel. This eliminates the risk of acquiring invalid or fraudulent tickets and guarantees that sellers receive their money in full.

 

Do I need a visa for any of the host cities?

Please contact your local authorities to check whether you need a visa for any of the host cities. Please note that tickets for UEFA EURO 2020 are not a visa.

 

What is the official source of information on UEFA EURO 2020?

The best source of official information on UEFA EURO 2020 is the website EURO2020.com. To stay up to date, you can also download the ‘UEFA National Team Competitions’ mobile app (click here for the iOS version and here for the Android version).

Please also note that UEFA EURO 2020 match tickets can only be purchased through EURO2020.com/tickets. Third-party ticketing websites and secondary ticketing platforms are not authorised to sell tickets for UEFA EURO 2020. Tickets that are purchased from such sites are invalid under UEFA’s ticketing terms and conditions and will not grant entry to the stadium. Consequently, UEFA strongly discourages fans from buying tickets from such websites.

 

Can I buy tickets from sources other than EURO2020.com?

Third-party ticketing websites and secondary ticketing platforms are not authorised to sell tickets for UEFA EURO 2020. Tickets that are purchased from such sites are invalid under UEFA’s ticketing terms and conditions and will not grant entry to the stadium. Consequently, UEFA strongly discourages fans from buying tickets from such websites.

Fans wishing to attend UEFA EURO 2020 matches should apply for tickets via EURO2020.com/tickets. First application window for UEFA EURO 2020 tickets was closed on 12th July 2019. However more sales are planned from December 2019. 

 

How can I get tickets for qualifying matches?

If you would like to attend a qualifying match for UEFA EURO 2020, we recommend that you contact your national association directly.

 

How can I get to the stadium? 

Public transport will be the fastest and most efficient way to get to the stadium, so we highly recommend it! Dedicated public shuttles will be served from Gara Garayev metro station (X1) and S. Vurgun Park close to 28 May metro station (X2). These shuttles will be used to transport spectators from/to the stadium before and after the match. Metro is the most recommended mode of transport for spectators, as Koroglu metro station is 1.5 km walking distance to the stadium. Airport shuttles at terminal 1 will be available for spectators arriving at the match day.